| Issue ID | 1260843 |
| Internal NHTSA # | 10825520 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2015 |
| File date | 09/01/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Three times i have exited from the vehicle after i had put the jeep into what i thought was park and then hit the button to shut it off, when really it was only in reverse and the engine was still running when i exited the vehicle. Several other times i have pulled into a parking spot, put it into what i thought was park and the vehicle started moving in reverse. When in a hurry, it is very easy to put the vehicle into park, though the electronic shifter actually stops in reverse. When i hit the power button (and it is really in reverse) you get a single ding, which again when in a hurry i thought was the car turned off. The first time it happened i was in my garage, when my feet hit the floor the vehicle started going backwards, the driver door hit me, though fortunately did not knock me down. I was able to jump into the seat and stop the vehicle a split second before the open driver door hit the garage door opening and a vehicle parked in my driveway. The other two times i exited the vehicle with it in reverse and still running were the same experience, but the vehicle did not come near to hitting anything before i jumped into the vehicle and applied the brakes. I drive a lot of rental cars and suv's, i have never had an experience like i have had with this jeep. I will not let my wife drive the vehicle due to several times it has not gone into park. |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDEN PRAIRIE, MN |
| VIN pattern | 1C4RJFBG3FCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |