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2014 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1010877
Internal NHTSA #	10543552
Manufacurer	Chrysler Group LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	31/07/13
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	First instance: at vehicle startup, electronic gauge cluster immediately posted "service immediately" warnings for abs, air bags, 4x4 suspension, parksense, among others. Speedometer was not operational. Unsure if blind spot monitoring was operational. Check engine light remained on. Turning off ignition, opening doors, and waiting several minutes did not clear the issue. After waiting overnight, everything was operable. At first service visit, dealer reconfigured pcm per chrysler and returned vehicle. Second instance: approximately two weeks later, the above issue recurred. We could not make it to the dealer and had to drive the vehicle in this condition. A few days later, the issue recurred once more. This time, we were able to drive it to dealer. While service was closed, we asked someone to verify the condition and download codes. We contacted jeep customer care and was assigned a case manager. At service visit, the dealer stated they were unaware of this ever happening, and i told them i had seen several cases on jeep internet forums of an abs module being replaced. After speaking with jeep, dealer installed new abs module. Also, we were given a rental chrysler 300c for one day during this visit, and it failed to start the morning we had it due to an apparent electrical issue and had to be towed from our garage. Just two weeks after the jeep had the abs module replaced, we have yet to see recurrence. However, when i asked chrysler case manager if all systems displayed as needing service during this issue were truly mechanically working or not, she said they "probably" were. When i questioned that response, she stated the best thing to do would be to pull over and have vehicle towed if it happened again. She would not confirm that other vehicles had a similar issue or if the abs module fix was successful in those cases.
Vehicle Mileage at Failure	7774
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GREER, SC
VIN pattern	1C4RJFCG1ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FBAX2Y83LKA24537 ZAM57YTGXK1317771 3D4GGN7B89T534929 4T1BF1FK0GU549282 JMZGG148241226289 5HD1CY3157K413648 YV1MK385972010031 JF1VBHK63SG014365 VF1CR1J0H34844136 WDB4613332X299596 1T9BA1713XC517167 YV1PWA2BCH1022146

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2014 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?