| Issue ID | 1646017 |
| Internal NHTSA # | 11310423 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 20/02/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I keep getting an error stating service shifter. I took it to a dealership to run diagnostic on it today and they state the whole shifter and knob need to be replaced and i was told this is a common problem for jeep grand cherokees but nothing has been done bout it and they charge $1,100 to fix this problem. I cant afford this now so i paid for diagnostic bill. Everytime i start the jeep or put it in park i get this service shifter error message and sometimes while driving and the lights on the shifter do not work so i cant tell what position i am currently in. |
| Vehicle Mileage at Failure | 113000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DITTMER, MO |
| VIN pattern | 1C4RJFBG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |