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2014 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

Issue ID	1569050
Internal NHTSA #	11217111
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	27/04/19
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Our dealership completed epa and carb emissions recall v08 for 3. 0l diesel emissions on 20 may 2019. Mileage out was 63,819. 200 miles later, we started the vehicle as normal. Less than a mile later, as we started to accelerate onto the highway, the check engine light came on and our vehicle's information center displayed two separate diesel exhaust fluid (def) related warnings. The first saying def needed service/contact the dealership, while the second warning said we could not restart the vehicle after driving another 200 miles. We immediately found a safe spot to pull over and called the dealership. The acting service manager advised us that it was safe to drive the vehicle to the dealership as long as there were no obvious performance issues. He said it was probably emission related, that we would be ok if we didn't drive over 200 miles. He said going over 200 miles might abruptly put the vehicle into a "limp mode"! We were 150 miles away from the dealership but the vehicle was otherwise operating normally, so we took the service manager's advice and drove to the dealership. Our jeep is an off-road, trail-rated, go anywhere vehicle designed to be used out in the wilderness/national parks as well as on the highway. It is an unacceptable safety hazard for the vehicle's computer to have control over starting because of an emission violation/problem. Especially when in a remote location where a reliable vehicle is paramount to safety. Moreover, there is significant potential for a serious crash if the vehicle abruptly goes into a "limp mode" either out on the highway or at a stop light. To date, our dealership has not found a solution to the check engine light nor the def warnings. They are keeping our vehicle and working with fiat/chrysler automotive (fca) representatives and engineers on a solution.
Vehicle Mileage at Failure	64000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SANDIA PARK, NM
VIN pattern	1C4RJFCM2ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDDWJ4KB8HF441273 3N1CN7AP2JK391460 1FMCU9G94HUA24540 WAUZZZ4G5JN037426 ZASPATDW3R3061242 WP1BA2AY1MDA42325 1FA6P8CF6G5238958 3VVSX7B28PM326777 MA3TYKJ1S00111422 1FUJC5DVXGHHS2095 1C4HJXDG4MW512041 MAJ1XXMRJ1EG70614

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2014 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?