| Issue ID | 1549948 |
| Internal NHTSA # | 11191482 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/03/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My car is a 2014 jeep grand cherokee limited 3. 6l. It has had 9 recalls, completed. I had dashboard issues where there were no displays or lighting. The dealer could not repeat the issue. They did finally and repair. The gas tank had ventilation issues and would not fill beyond a half a tank. I am suffering the same issue. The radio and gps system went totally out. Jeep replaced the entire system. Though the vehicle is a 2014, i purchased and received it in may 2013. My mileage is about 79,000. At the cost of $3000. 00 i had purchased the mopar lifetime maxicare warranty. I was told this covered everything for the vehicle as long as i owned it except for wear/tear items. The radio/gps system was deemed defective and replaced by jeep in march 2018. Afterwards, when the car is driven there is a dashboard internal rattle/hum that totally restricts any hearing while driving above 40-50 mph. I took the vehicle back for this problem. The dealership checked the center console speaker and stated they could not reproduce the event. It is so loud it drowns out all noises inside and out such as sirens. I have just received another recall notice. I attempted to make the appt on 3/10 they scheduled me for 4/3/19. I told them that the gas tank again will not take more than 3-4 gals of gas which leaves me with less than a half of tank, and that the rattle is getting worse. They assured me they would examine all the issues, but even though i purchased the lifetime maxicare, i will have to pay for the rattle and probably the gas tank issue (even though they are familiar with the gas tank issue cause being their venting issue of the tank). I have researched the dashboard rattle on-line and found numerous posts from jeep owners of 2013-2016 vehicles with the safety issue. Especially if it is so extreme it dulls siren sounds from emergency vehicles. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALVA, FL |
| VIN pattern | 1C4RJEBG3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |