| Issue ID | 1297827 |
| Internal NHTSA # | 10883998 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 04/07/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Srs-head rest system. Car was in park stationary and in drive way at my home and front passenger got into the front passenger seat and srs on head rest went off for no apparent reason. It should only go off when there is a rear end collision. This could not be reset and there is only 39,000 miles on car. Had to replace at my own expense. This could have caused a serious accident. |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILKES BARRE, PA |
| VIN pattern | 1C4RFBG6EC2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |