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2014 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

Issue ID	1292929
Internal NHTSA #	10876245
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	04/11/14
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	On 11/4/14 after parking my new jeep grand cherokee at grocery store parking lot, on a completely level surface, after placing vehicle in park, exiting and walking toward store entrance i saw my car coming at me out of corner of my eye. The car had "popped" out of park and into neutral, and was rolling backwards toward me. I was waiting for another vehicle to pass by in the parking lot on my way into the store when this occurred. My jeep kept rolling slowly backwards towards me. It collided into a car passing through the parking lot. The other car had 3 children in car seats in the back seat. Luckily no one was injured, but i was mortified at the looks on those children's faces, they were very scared! I have been driving many years & this was not driver error. My husband and i tried numerous times to recreate the scenario without success. The warning alarm signal would come on if the car were not in park and you tried to exit it, so i know that it had been completely in park and had "popped out" after i exited. I immediately took the car to the dealer at valencia, california superstores chrysler jeep and told them of the incident. They checked the car and said there was nothing wrong with it. They had it for several days and were unable to determine the problem with it popping out of gear and chrysler corporate said they hadn't had complaints. They told me there was nothing wrong with it and to pick it up. It is a defective death trap and i did not feel safe driving it after this incident. In researching the internet to see if this had happened to anyone else i came across a blog from 10/31/13 where the same vehicle model/year had popped out of park into reverse which was also reported to chrysler, yet they continued to sell these cars to the public. Something needs to be done about this. They are unsafe and lives are at risk with them on the roadways.
Vehicle Mileage at Failure	10000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ACTON, CA
VIN pattern	1C4RJEBG6ECXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF34J5FM4EP000156 UU1J9220664882990 ZCFA81AG002725173 JL7B6G1P6GK013509 W1KLF5AB5RA038944 WDB2093411F255884 MMU148MK0FH615006 5TETX22N46Z186163 MMBJNKB40CD027523 WDC2539462V163050 VF1BR1B0H35952625 MZBEP8140MN210729

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2014 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?