| Issue ID | 1237549 |
| Internal NHTSA # | 10789426 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 05/11/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Less than 32,000 miles on 2014 grand cherokee, getting off freeway on sharp turn exit, there was a thunk and our bodies lurched forward as vehicle dropped into 1st gear. Pulled over, check engine light on but not blinking so ignored as dealership service representative that not critical if not blinking. We were able to move, but transmission slipped until reached 20 mph and ran ok until we were home about 1/2 mile away. We then tested the shifting and vehicle would not go into reverse. Next morning, the car would not move at all in any gear. Had it towed to dealership. The service rep called the next morning indicating that the transmission failed and they needed to order a new one to replace it. Awaiting new transmission. |
| Vehicle Mileage at Failure | 31500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RENO, NV |
| VIN pattern | 1C4RJFAG1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |