| Issue ID | 1220365 |
| Internal NHTSA # | 10764386 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 15/09/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I have been experiencing issues where my instrument display cluster lights up with numerous vehicle warning indicators. This has been happening intermittently since i purchased the vehicle in september, 2013. There has been a recall for this problem. The first time this happened the dealership kept my vehicle renting a vehicle for my use until it was supposedly "repaired." the issue has continued to occur intermittently since that recall for a total of about 5 times. This most recent incident the following occurred -- abs warning light, airbag warning light, malfunction indicator light, electronic stability control warnings lights were all displayed. Additionally, the speedometer was inoperable, the brake engaged light was on (even though the emergency brake was not engaged) and the backup warning system did not operate. I have had instances where the airbag warning system indicated that it was not operational. I am told that if the warning lights do not stay on the system "erases" the fault codes. The system seems to reset itself but i still don't think this should be happening. This week i was told that the battery charge was low and that the issue had been repaired. My question is if this issue is repaired why does the problem continue to occur. I am hopeful after this time it will not happen again but am not so sure. I paid $40k for this vehicle and expect the systems to function properly. It is now almost out of warranty and quite honestly feel i am being given a variety of answers until such time it is out of warranty and am concerned that if/when it is finally repaired that it will cost a significant amount of money. I have never filed a complaint like this but i also don't believe i'm the only person this is happening to. What if this system problem occurs while i'm driving and results in an accident? |
| Vehicle Mileage at Failure | 34700 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FOREST, VA |
| VIN pattern | 1C4RJFBT6ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |