| Issue ID | 1195150 |
| Internal NHTSA # | 10730864 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 29/05/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On two occasions within seven days, my 2014 jeep grand cherokee ecodiesel (33,626 miles currently) stalled while driving at a high speed on the highway once at 45 mph and then at 60 mph. Both times it restarted after approx. 10-15 minutes. Both times i took it directly to the dealer. First time i was able to drive it in after the restart and the second time i had it towed after a harrowing time pulling over and almost being hit by the car behind me. I was very shaken and the state trooper told me to tow it for my own safety. The car when it stalled did so with absolutely no warning. After the car restarted it had a check engine light on. Both dealers told me that they could not determine any issues as the check engine light told them nothing and i should pick up my car. I picked it up the first time thinking it was a one off but this second time it has been in the dealer for almost a month and i have opened a case with chrysler. I am afraid for my safety and my passengers safety. The dealer refuses to research the issue further and chrysler has done nothing other than passing on the same message from the dealer to pick up my car. The dealer actually said if it happens again bring it back! My chrysler case manager offered me three free oil changes for my inconvenience ! I have done a lot of research on this issue and see that there is a recall and open class action lawsuit for earlier models related to defective tipin. I am not sure if this is the issue or not but my car is not safe to drive and i don't know what to do other than trade it in at a huge financial loss. |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STAMFORD, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |