| Issue ID | 1269272 |
| Internal NHTSA # | 10850134 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 11/03/16 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I believe there to be a defect with the air suspension compressor in this vehicle, and the same model from other years starting from 2011 until the current model year. At the time of submitting this complaint, there are approximately 200 orders of this part on back order across canada, and i was told it would take up to 2 months before the part is available for installation. This sounds like a manufacturing defect. I was simply driving on the highway when the display in the car told me to "service air suspension immediately". I drove straight to the dealer to check it out. This part needs to be investigated further as i am very clearly not the only one experiencing issues with major failure of this part, which is crucial to the safe operation of the suspension in this car. Please see the following links for more people who experienced this: http://www. Jeepgarage. Org/f109/quadra-lift-air-suspension-failure-77262. Html http://www. Jeepgarage. Org/f107/quadralift-failed-22444. Htm |
| Vehicle Mileage at Failure | 42874 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NIAGARA FALLS, NY |
| VIN pattern | 1C4RJFCG8ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |