2014 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2014 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2014 suspension and complaints other owners have filed.
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2014 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

 Issue ID1068080
 Internal NHTSA #10592751
 ManufacurerChrysler Group LLC
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2014
 File date08/05/14
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemI purchased a brand new jeep grand cherokee on 4/29/14. On 5/8/14 (694 miles), i noticed black grease all over the inside of the front passenger side wheel. Upon closer inspection, i could see grease leaking from the cv boot all over the wheel, axle, shock and other suspension components. I took the vehicle to the dealer and a replacement half axle shaft was ordered to replace the defective one. I received the vehicle back with the new half axle shaft on 5/13/14. Two days later, on 5/15/14 (817 miles), i noticed the exact same problem on the front driver side wheel. I took the vehicle back to the dealer and another replacement half axle shaft was ordered. However, the part is now on back order and there is no estimate from the dealer on when it will be available. The dealer will not release the vehicle back to me until the defective half axle shaft is replaced with a new one. This is a major safety issue because the leaking grease could get on the brake discs which would result in problems stopping the vehicle and could potentially cause accidents and/or serious injuries. This is a common problem among new jeep grand cherokee owners. Hundreds of affected owners are discussing the problem on internet forums (see http://www. Jeepgarage. Org/f73/grease-in-both-front-wheels-normal-73976. Html and http://www. Jeepforum. Com/forum/f309/factory-defect-warning-grease-front-wheels-3-14-build-date-2352729/). The dodge durango uses the same front axle parts as the jeep grand cherokee so both vehicles are affected by this defect. There are likely thousands of people driving these vehicles with no idea that the front axles are defective. Jeep/dodge/chrysler has done nothing to notify affected owners or remedy this issue.
 Vehicle Mileage at Failure694
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateHAMILTON SQUARE, NJ
VIN pattern 1C4RJFCG7ECXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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