| Issue ID | 1068080 |
| Internal NHTSA # | 10592751 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 08/05/14 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I purchased a brand new jeep grand cherokee on 4/29/14. On 5/8/14 (694 miles), i noticed black grease all over the inside of the front passenger side wheel. Upon closer inspection, i could see grease leaking from the cv boot all over the wheel, axle, shock and other suspension components. I took the vehicle to the dealer and a replacement half axle shaft was ordered to replace the defective one. I received the vehicle back with the new half axle shaft on 5/13/14. Two days later, on 5/15/14 (817 miles), i noticed the exact same problem on the front driver side wheel. I took the vehicle back to the dealer and another replacement half axle shaft was ordered. However, the part is now on back order and there is no estimate from the dealer on when it will be available. The dealer will not release the vehicle back to me until the defective half axle shaft is replaced with a new one. This is a major safety issue because the leaking grease could get on the brake discs which would result in problems stopping the vehicle and could potentially cause accidents and/or serious injuries. This is a common problem among new jeep grand cherokee owners. Hundreds of affected owners are discussing the problem on internet forums (see http://www. Jeepgarage. Org/f73/grease-in-both-front-wheels-normal-73976. Html and http://www. Jeepforum. Com/forum/f309/factory-defect-warning-grease-front-wheels-3-14-build-date-2352729/). The dodge durango uses the same front axle parts as the jeep grand cherokee so both vehicles are affected by this defect. There are likely thousands of people driving these vehicles with no idea that the front axles are defective. Jeep/dodge/chrysler has done nothing to notify affected owners or remedy this issue. |
| Vehicle Mileage at Failure | 694 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMILTON SQUARE, NJ |
| VIN pattern | 1C4RJFCG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |