2014 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2014 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2014 steering and complaints other owners have filed.
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2014 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects

 Issue ID1480925
 Internal NHTSA #11111089
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2014
 File date08/07/18
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemPower steering failure: 2014 jeep grand cherokee 2 weeks prior, we had our jeep in for an oil change and all fluid levels were checked. While on a road trip, an indicator light for "power steering service needed" came on suddenly just before i was about to get on the highway. I pulled over immediately at an autoparts store. We checked the power steering fluid reservoir and it was empty. We added power steering fluid but it would not bleed into the system. At that point, the power steering went out making it very difficult to steer at lower speeds. It seems unusual for the power steering to go out suddenly with very little warning. We took it to the shop and learned that the power steering gear box was leaking and had to be completely replaced. Additionally, the power steering module assembly failed at the same time and also had to be replaced (along with the power steering pump too since that is not sold separately even though it was in working order). All in all, we ended up paying close to $3,000 for replacing basically the entire the power steering system on a 4 year old vehicle. In my 30 years of driving, i have never had a newer car have such a big failure of a critical safety system and with very little warning. I was lucky that i was able to pull over and was not on the highway driving when it happened or we could have crashed. I did some online research and have seen multiple other steering system complaints (leakages and failures at very low mileages) from 2014 jeep grand cherokee owners. I believe the power steering gear box design is faulty for it to leak so suddenly and quickly. The repair person told me it should not leak and that it must have happened very suddenly. Please consider doing additional research into this issue and if warranted, issue a recall for 2014 jeep grand cherokees, to fix this problem. Please encourage fiat to fix the flaw.
 Vehicle Mileage at Failure120000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StatePINCKNEY, MI
VIN pattern 1C4RJFBG5ECXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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