| Issue ID | 1264776 |
| Internal NHTSA # | 10838719 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 19/02/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The power steering fluid has dropped in my reservoir and has been dropping ever since i have owned this car. It has been topped off by the dealer on 3 occasions since i have owned this car. It has dropped to a level half way between the minimum and maximum marks on the reservoir mostly recently in less than 2000 miles. I have brought it to the attention of the dealer on five different occasions since i have owned this car(2. 5 yrs) and all they say is they cannot find any leaks. The power steering system is a closed, pressurized system that should not leak at all. Chrysler jeep has basically ignored my concerns, declined to look further into this problem and has closed my case on this matter. I have been told by a local auto service center that this is an on going problem with this engine(3. 6l v-6 pentastar) in all chrysler autos as they regularly need to top off the power steering fluid in all these cars. The car was stationary when the power steering fluid was checked and the fluid at normal operating temperature. |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DAVIDSON, NC |
| VIN pattern | 1C4RJEBG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |