| Issue ID | 1352381 |
| Internal NHTSA # | 10948159 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 09/01/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I filed case # 10854550 on 4/9/16 following an active braking system malfunction where my vehicle braked on its own with no vehicles or other obstacles in my path on 3/31/16. Following this incident, i went to the jeep dealership and spoke with a service advisor who checked for error codes (there were none) and explained that this model and year of jeep had an issue with the active braking feature, stating that keeping the camera clean can help, and he proceeded to clean my camera. But because this was a known issue, i did not leave my vehicle for further inspection. At the time of this incident, my not yet nine month old son was in the car with me, so to avoid any safety concerns surrounding this braking feature, i turned the active braking setting off in my car to disable the feature. The feature has remained off since that time. However on 1/9/17 i was stopped in traffic at a red signal. The light changed to green so i proceeded to move forward. The vehicle in front of me hesitated in moving forward, so i took my foot off the gas. Before i had the chance to use the brake, the collision warning system went off and the active breaking feature engaged. I was shocked, to say the least. I immediately pulled over and checked my vehicle settings. The feature was supposedly still turned off. At this point i was extremely worried for the safety of my now 1. 5 year old son who was once again with me, so i took my vehicle to the jeep dealership for inspection. The dealership was unable to recreate the issue, and therefore nothing could be done to address it. I had previously come to terms with the fact that i would not be able to use one of the very useful safety features of my vehicle due to its known malfunction, however now i am at a loss as i am clearly unable to disable the feature and have any confidence in knowing that it will not engage anyway. |
| Vehicle Mileage at Failure | 20450 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 1C4RJFCT1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |