| Issue ID | 1116529 |
| Internal NHTSA # | 10640433 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/10/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My complaint is with chrysler, i contacted my dealer over a month ago regarding safety recall p14, i am on the bottom of page 2 of a list of customers who have contacted them to get this issue resolved. The dealer has no idea as to when they will receive the parts necessary. I contacted chrysler directly this morning and they cannot give me a time frame of when parts will be dispersed to the dealers either. This is unacceptable. I live in northern new york (along canadian border), sub-freezing temperatures are very common and potentially will be here very soon. Chrysler is distributing to all dealerships equally, but maybe they should be taking care of the dealerships/customers that this problem could potentially affect (very northern, who experience sub-freezing weather). I feel that if this was a priority to chrysler, my vehicle would be fixed already. Would they rather have people killed and be faced with millions of dollars of lawsuits, than get this fixed? I consider this a huge safety violation and chrysler should be forced to get these parts out to dealerships immediately. Thank you for listening and i hope you can help get this resolved very soon. If you have any questions, please feel free to contact me. Thank you. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OGDENSBURG, NY |
| VIN pattern | 1C4RJFAG4ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |