| Issue ID | 1109343 |
| Internal NHTSA # | 10632467 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 04/06/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Our 2014 jeep grand cherokee was issued a recall for brake booster. The needed repair was noted by dealer when the vehicle was in for routine vehicle maintenance on june 4, 2014 and we also received a recall notice. We were told on 6/4/14 that there were no parts available to make repairs and we would be notified when the parts came in. To date 9/11/14, the repairs have not been completed. We have called the dealer, 4 times including the service manager, and chrysler (group recall assistance center) twice. The repairs have still has not been made and no appointments have been set up. |
| Vehicle Mileage at Failure | 11880 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LA QUINTA, CA |
| VIN pattern | 1C4RJFAG6ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |