| Issue ID | 1085759 |
| Internal NHTSA # | 10609440 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 09/07/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I was driving approx 30mph on a surface street and attempted to brake as a moved into a left turn lane. The brakes did not respond to touch and my foot nearly went to the floor. The jeep decelerated to almost a stop until i briefly reaccelerated to approx 5mph (because i was stunned and thought there was no way that the brakes had failed on a brand new vehicle) and attempted to brake again but my foot nearly went to the floor again without a brake response. The power brakes were definitely not working, and the braking power with my foot nearly to the floor was incredibly unresponsive. I coasted into a parking lot, hit the roadside assistance button in my jeep, and the vehicle was towed to the nearest dealership for repair. Even the tow driver noted how unresponsive the brakes were as he loaded the vehicle on the truck. The service advisor at the dealership called a few hours later to tell me that this incident happened because the jeep's "master cylinder failed" and that "the parts are on national backorder" and "the parts are being built." he said my jeep is the first 2014 that this has happened to and advised that i would be in the loaner rental car for a minimum of one week while they await the parts to repair the jeep. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCOTTSDALE, AZ |
| VIN pattern | 1C4RJFAG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |