2014 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2014 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2014 service brakes and complaints other owners have filed.
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2014 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

 Issue ID1032156
 Internal NHTSA #10558994
 ManufacurerChrysler Group LLC
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2014
 File date07/01/14
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemI have not been able to resolve a safety recall on my 2014 jeep grand cherokee. I made an appointment a week in advance for a 2-hour repair (as stated in the nhtsa notice) and, since the vehicle was in the dealer, to check on another issue i noticed on the abnormal behavior of the air suspension. However, 5 days later i am still without my means of transportation. Amazingly, i have been calling since last saturday and have not been able to talk to the service manager or my service tech. The tech specialist do not replay to my messages. The only person that discusses the status of my vehicle is the service department receptionist, which today stated that the vehicle is still under "evaluation". I have since requested the receptionist to only focus the repair on the safety recall. I have repeated several times to just handle the safety recall. However, my vehicle has not been repaired. I don't believe it was nhtsa's intention to be without my means of transportation for a week. The safety recall notice talks about hours and maybe a little more, but 5 days is totally different story. I would appreciate any help or guidance you can provide to get my car back. I am even willing to just coordinate with another dealer to get the recall work performed at another time. I can't be without my vehicle anymore. I talk to chrysler and they stated that the only one that can help me is the dealer, but they are not responsive. Please help. The dealer information is as follows: flagship dealer bayamon, pr 787-620-5876 or 787-620-5877 my contact information is: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateCAGUAS, PR
VIN pattern 1C4RJFCT1ECXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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