This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2014 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2014 seats and complaints other owners have filed.

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2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

Issue ID	1707383
Internal NHTSA #	11376914
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	25/09/19
Component	SEATS
Product type code	VEHICLE
Description of the problem	Headrest detachment twice. The headrest on the passenger seat detached during parking, when i was living in indiana in 2017. I fixed it in twin city dodge chrysler in lafayette, in (where i purchased the car in 2014). No collision at all and the headrest just detached for no reason. This is the first detachment. The second detachment is on my driver side headrest. It detached during parking in 2019 september. I brought my car to chapman dodge chrysler jeep in scottsdale, az. The staff there told me the issue was a designing problem of grand cherokee. They used a plastic part in headrest. It is weak and can break off anytime. They said if i fix my driver seat headrest using the same plastics, it can still easily break simply because the plastic thing is too fragile. The staff told me chrysler might recall it very soon and so i keep waiting. It's been november 2020 and still no recall. I want chrysler to fix the problem completely. I do not want to use another weak plastic part that can randomly detach anytime. If the detachment occurs when i am driving 70+ mph, certainly it will kill me and someone else. I am scared of the plastic part and so i am driving without it being fixed, which is really causing my neck problem because it pushes my head several inches forward during driving. I really want the chrysler to recall it as soon as possible, for the safety and health of every customer.
Vehicle Mileage at Failure	20000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PHOENIX, AZ
VIN pattern	1C4RJFAG9ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0DXXGAKDFJ01607 1G2ZH578X64246147 5TDBT48A01S009316 1G2ZH18NX74208996 VF73ABHZTJJ507669 1GC8C59K99E103879 MA3JFB32S00C65126 KM8J33ALXKU045783 JM1BK123251277556 3HDSA2H55TM101486 WDCDA0EB1EA400038 WDBFA68F72F201766

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2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?