| Issue ID | 1702888 |
| Internal NHTSA # | 11373723 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 27/10/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I was getting ready to leave, the vehicle was parked when i heard an extremely loud pop noise! I thought it was an accident or something had smacked into my car until i realized the loud noise came from the headrest popping completely open! I am very grateful that i wasn't driving at the time as this surely could have caused accident and or injury or both. |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEHI, UT |
| VIN pattern | 1C4RJFAG0ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |