| Issue ID | 1687343 |
| Internal NHTSA # | 11352937 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/09/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While my wife was driving her jeep the headrest on the passenger side deployed its safety measures for its active headrests. She was going around 15-20 mph through a subdivision. No jarring or abrupt motions were done during the deployment. While this did strike me, it did not cause any type of injuries, however we do have two children and i'm thankful they were not in the seat at the time. Upon inspection of the headrest, i can see where plastic clips look to have broken off. Pictures of this are attached. I would request the nhtsa to take a look into these reports as i've seen they're common. I worry now that my wife's drivers side will deploy on her at random while she is driving causing an accident. I contacted my local dealership who stated they know of the issue however it is not part of a recall or warranty and would likely be around $1,000 to resolve. |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COOKEVILLE, TN |
| VIN pattern | 1C4RJFCG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |