| Issue ID | 1684425 |
| Internal NHTSA # | 11350792 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 21/08/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Active headrest inadvertently deployed on august 21, 2020 on the front passenger seat while the car was in motion. My wife was driving down the highway at about 70mph, and i was sitting in the passenger seat, which was reclined slightly. I believe i had sat up for a minute and was laying back down in the seat when i head a loud noise and felt something hit the back of my head. It scared me more than anything and only hurt a little and for a short time. I did have a headache that night which is not normal for me, but no other injuries. I saw there is an open investigation into this problem, nhtsa action number pe19014. I want to get it fixed. What is the status of the investigation? |
| Vehicle Mileage at Failure | 73950 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUCSON, AZ |
| VIN pattern | 1C4RJEAG0ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |