| Issue ID | 1675756 |
| Internal NHTSA # | 11340183 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 18/07/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I am in nc visiting my family for the summer and today decided to go wash my car. As i was leaving the car wash driving down the street (city street) driving about 45 mph and my passenger seat headrest deployed. I've had no accidents not a bump or anything for it to deploy. I immediately took it to jeep and the guy told me that if i didnt get in a accident, my headrest should have not deployed. Then proceeded to tell me that it would cost me close to 500. 00 to get a new one. I've maintain my truck and take good care of it. I have two nieces that is always with me and thank god they were not riding with me today. Now i have to think while driving is my driver side headrest going to do the same. |
| Vehicle Mileage at Failure | 72820 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, DC |
| VIN pattern | 1C4RJSAG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |