| Issue ID | 1674204 |
| Internal NHTSA # | 11338983 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 06/07/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While having a nice family outing on july 6,2020. We were heading to a butterfly house about an hour away. My husband was in the driver's seat driving. When suddenly we heard a loud pop! Surprised and confused i started looking around expecting to find my daughter had thrown something or a pop bottle exploded... Nope my head rest deployed hitting my husband, hard, in the back of the head. This is not a safe issue he could have lost control and crashed. This needs to be resolved. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHTON, IA |
| VIN pattern | 1C4RJFAG4ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |