| Issue ID | 1669446 |
| Internal NHTSA # | 11330522 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 23/06/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I was about to start driving and the passenger head rest popped open. My husband looked into the matter and he found that it is a common occurrence for the head rests to "pop" open. The sound is very loud and scared me. I don't know what i would have done if i had been driving or if my child was in the seat when it happened. If it is so common, why hasn't this been recalled? Upon further inspection, the plastic piece holding the thing together broke. We found out that this is common as well. This is very dangerous and should be addressed. |
| Vehicle Mileage at Failure | 93230 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAWN, TX |
| VIN pattern | 1C4RJEAG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |