| Issue ID | 1653483 |
| Internal NHTSA # | 11318962 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 22/03/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I own a 2014 jeep grand cherokee with roughly 50,000 miles. This morning, i entered my car (which had been parked for several days and had not been used), and my front passenger head rest deployed. Upon inspecting the head rest, it looks as if the molded plastic piece that holds a securing/fastening pin in place broke. I am unable to reset the headrest due to the broken/defective piece. I visited several jeep owner forums, and it seems as if this is a significant safety issue that happens time and again. It needs to be corrected. I was lucky no one was sitting in the seat when the head rest deployed. I hope the same thing does not happen to the driver's side head rest (particularly, while i'm driving). |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | 1C4RJFBG2ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |