| Issue ID | 1615957 |
| Internal NHTSA # | 11277991 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 02/11/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While i was driving my 2014 jeep grand cherokee the head rest burst open while driving. I was doing 55 mph on the highway in north carolina when this happened and there was no accident. The head rest jarred my surgically repaired neck and i was stiff the next day but did not seek medical attention. I have not taken to dealership for repair yet as i am traveling . |
| Vehicle Mileage at Failure | 98542 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEICESTER, NC |
| VIN pattern | 1C4RJEBG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |