| Issue ID | 1610215 |
| Internal NHTSA # | 11268653 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 15/10/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While driving down the highway at approximately 55mph, my passenger seat headrest deployed. No one was sitting in the seat and there was no collision or impact at the time of deployment. See attached photos. This issue has been discussed many times on the jeepcares forum, yet no voluntary recall has been issued by chrysler. I'm filing this formal complaint and will be contacting chrysler to cover replacement cost. |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUBURN, NY |
| VIN pattern | 1C4RJFBG3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |