This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2014 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2014 seats and complaints other owners have filed.

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2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

Issue ID	1604693
Internal NHTSA #	11258316
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	21/09/19
Component	SEATS
Product type code	VEHICLE
Description of the problem	I am filing a complaint about the 2014 jeep grand cherokee headrest. On saturday, 09/21/2019, my driver's side headrest deployed while my car was in park. My 17 year old son was in the driver's seat when this happened. The headrest hit him in the back of the head, throwing him forward, almost face planting him into the steering wheel. Needless to say, we did not drive my jeep the rest of the weekend. I googled this issue and i am shocked at all of the online complaints about this type of headrest and yet, it fails to be a recall. If my son would have been driving, he could have wrecked, potentially killing himself, my daughter and me. All of the people posting their complaints online said jeep is not covering this issue, and customers are having to pay anywhere from $600-$1025 for the repair. This is a fact. I took my jeep to the dealership and they were going to charge me $1,017 to fix. This is not an appropriate way to treat loyal jeep customers. This is the sixth jeep i have owned. I filed a complaint with the fca and followed-up with a phone call several days later. Fortunately, the fca agreed to replace both of my headrest at no cost to me. The dealership has ordered the parts and i plan to get the new ones installed next week. I am filing this complaint because i feel this should be a recall and the manufacturers of the headrest need to make this right. The result could have been worse. I truly do not want this to happen to anyone else.
Vehicle Mileage at Failure	87000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BROWNSBURG, IN
VIN pattern	1C4RJFCT7ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAEP31040PE83971 5HD1LK3LXFC407691 KNACP811FP5005375 5TDKDRBH9PS504106 WDD2120051A483474 WBAZW61000LU98915 1C4PJMCB0HW629959 KRLA15R21YF836580 WDDSJ4GB5EN152778 MHHVL360XDK928944 1G1YB3D45S5107796 JM1BJ2224X0126887

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2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?