| Issue ID | 1597405 |
| Internal NHTSA # | 11252844 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 02/09/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | The headrest on my 2014 jeep grand cherokee deployed. The vehicle was sitting in my garage. I tried to reset it but noticed the plastic brackets were broken and it cannot be repaired but needs to be replaced. I am very thankful that my child or myself was not driving at the time, not only does this have the potential to cause serious head or neck injury but also safety issue should this deploy while operating the vehicle. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDDLETOWN, IN |
| VIN pattern | 1C4RJFBGXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |