| Issue ID | 1595207 |
| Internal NHTSA # | 11246187 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 19/08/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Previously the clips on my passenger seat headrest came apart. I did file a report on that and jeep did pay to fix it. Now the clips on the same seat backrest have popped apart. These clips are obviously faulty as many other jeep grand cherokee owners have had the same problem. I believe the ntsb needs to look into this and issue a recall. I'm sure there are many jeep gc owners who have paid the over $700 bill to fix this and it is through no fault of their own but a defect that the manufacturer should be fixing. I rarely have passengers in my car and it is very well cared for. There has been no undue stress put on this seat whatsoever to cause this. |
| Vehicle Mileage at Failure | 70321 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHELTON, WA |
| VIN pattern | 1C4RJEBGXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |