| Issue ID | 1594291 |
| Internal NHTSA # | 11245486 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 13/08/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Pulled into parking space. Switched off engine and before removing seat belts to exit the jeep grand cherokee, the passenger head rest just exploded striking my wife on the back of the head. If this incident occurred while driving in traffic it would have caused me to take my eyes off the road, abruptly stopping to see what the noise was and check on her. If the driver's head rest did the same , it would surely have caused an accident. My jeep grand cherokee has not been involved in an accident therefore i believe this incident to be the result of faulty design dangerous to the occupants. |
| Vehicle Mileage at Failure | 56735 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BILOXI, MS |
| VIN pattern | 1C4RJFBG4ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |