| Issue ID | 1587946 |
| Internal NHTSA # | 11240860 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 30/07/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While vehicle was stationary, parked in driveway, passenger seat active headrest failed into an open position. As stated by others, and verified by dealer, plastic retaining clips failed and caused an unnecessary release. This is a severe safety issue that needs to be addressed. The drivers side head rest could fail at any moment, potentially causing an accident that results in serious injury or death. |
| Vehicle Mileage at Failure | 70700 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT AIRY, MD |
| VIN pattern | 1C4RJFCT5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |