| Issue ID | 1516638 |
| Internal NHTSA # | 11153743 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 15/10/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | At approximately 60,000 miles my active headrest deployed on my passenger seat while vehicle was parked in a parking lot. There was no accident or anything that caused this. After reading other complaints, this appears to be a common defect/failure of the plastic clip that holds it together. This needs to be recalled. The price to repair it is ridiculous and it's obviously defective and needs to be addressed by the nhtsa asap. Please issue a recall asap. So many others have experienced the same thing and this is going to cause an injury and/or accident. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOMPOC, CA |
| VIN pattern | 1C4RJEBGXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |