| Issue ID | 1512245 |
| Internal NHTSA # | 11150228 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 14/04/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Passenger front active headrest deployed without accident or warning. Just popped out while vehicle was parked in my garage. Took it to the dealer, stephen wade chrysler jeep in st george ut, and they stated that the vehicle was outside its warranty period and the repair would be around $600. It appears that plastic tabs are all that holds this safety device together. Luckily i was not driving with a passenger who may have been injured by the sudden violent deployment. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, UT |
| VIN pattern | 1C4RJFBM8ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |