| Issue ID | 1504656 |
| Internal NHTSA # | 11140134 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 04/10/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | The headrest on the front passenger seat "deployed" while i was driving. The system is designed to deploy during a rear impact collision. There was not a collision or any other impact. I was in the car alone coming to a routine stop. Suddenly heard this loud noise and the headrest had deployed. I didn't know i had this "safety" feature in my car. Had that happened to the drivers seat while at speed, it could cause me to lose control as the impact to the back of my head would certainly be a major distraction if not cause a concussion. I'm getting the passenger seat fixed under warranty, but fca should also fix the drivers seat to prevent injury. |
| Vehicle Mileage at Failure | 51300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESTERFIELD, MO |
| VIN pattern | 1C4RJFCG4ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |