| Issue ID | 1495143 |
| Internal NHTSA # | 11124408 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 06/08/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Headrest equipped with active head restraints deployed while driving down a city street, striking the driver in the back of the head, the car was not involved in an accident and no impact occurred that would have caused the deployment. Driver was struck in the head forcefully and was scared by the sudden strike on the back of the head and could have caused an accident had other cars been around. This same situation occurred with the passenger on a separate occasion 2 weeks later. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OVERLAND PARK, KS |
| VIN pattern | 1C4RJFBG0ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |