2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2014 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2014 seats and complaints other owners have filed.
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2014 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

 Issue ID1490325
 Internal NHTSA #11120529
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2014
 File date05/07/18
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemI was driving on i25 in denver and when i was just getting off the exit ramp i hit a very small bump and i heard a loud noise. I couldn't tell if it was inside or outside the vehicle at first. I looked over and was surprised to see that the passenger headrest had deployed its mechanism to move part of it forward to lessen the affect of whiplash from an accident. It was a startling noise and i wondered what would have happened if a family member would have been in that seat and been hit in the head by the headrest. Even more of a concern would be if the deployment would have been on the driver side. Who knows what would have happened if i had been startled by getting hit in head at highway speed. I now drive the car with the seat adjusted at about a 60 degree angle to avoid that scenario. I was shocked to find out from fca that there was no recall for such a serious safety issue. I complained to them and they are not standing behind the safety of their vehicles. I purchased the vehicle in 2017 as a certified preowned vehicle and that program wouldn't cover the repair of the vehicle either. The dealership wants to charge me $1,000 to fix it but they can't get a new headrest because it is back ordered. Obviously this is because it is happening to other jeep owners. I also saw on a jeep blog that this is happening to others. I found it very hard to believe that an oem does not have to repair a safety device that deploys for no reason and puts the passengers at risk. I look forward to hearing from you.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure44000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateENGLEWOOD, CO
VIN pattern 1C4RJFBG8ECXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeRWD
Transmission type
 Vehicle speed60
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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