| Issue ID | 1451083 |
| Internal NHTSA # | 11076058 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 26/01/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Front passenger active head restraint deployed spontaneously overnight with car parked in driveway. Weather was cool, there was no impact to any part of the car, no airbags deployed, the driver side head restraint did not deploy. Broken plastic hooks in the deployed headrest made it impossible to reset the deployed headrest. If this spontaneous deployment had happened while the car was being driven it would clearly have caused a dangerous distraction. If the driver side headrest deploys spontaneously while the car is being driven it would cause a very dangerous distraction and possibly injury to the driver most likely resulting in an accident or collision. I have researched this situation on the internet and i have identified multiple similar spontaneous deployments due to material fatigue reported on forums, with no effort by fiat chrysler to remediate the problem. My local jeep dealer refuses to replace the headrest as my jeep is out of warranty. In my opinion, this represents a design flaw in the active headrest that could result in injury or death if the deployment were to happen while the car is being driven. |
| Vehicle Mileage at Failure | 57600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | 1C4RJEBG1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |