| Issue ID | 1545699 |
| Internal NHTSA # | 11186102 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 28/01/19 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | The front passenger seatbelt all of a sudden started to not retract. It came to a point where the passenger would strap in the belt and they would have enough room on their lap for an additional 2 people in order for belt to feel secure. When i finally got it to retract back in, i couldn't get it out again. In order for a passenger to sit comfortably while wearing the belt, they would have to recline the seat all the way back. I reached out to 2 different jeep dealers in my area and received a quote for about $540. 00 before taxes. I was also told if my vehicle was under 60,000 miles, i could have gotten the work done for free. My luck right?! It is ridiculous that i have to pay about $600 for something that is an apparent issue for a lot of other jeep gc owners. There should be an open and active recall for this as it is a safety issue! To make matter worse, my driver seatbelt feels like it is also on its way out because it is slowing retracting after i take it off. I love my jeep, however, the company needs to get their act together and realize that this a serious issue that can and will result in serious injury or death due to a faulty seatbelt retractor that should be broken after 5 years!!!!! |
| Vehicle Mileage at Failure | 67000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PAWTUCKET, RI |
| VIN pattern | 1C4RJFB8EC3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |