| Issue ID | 1428321 |
| Internal NHTSA # | 11051136 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 03/10/17 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | The passenger side safety belt became jammed while driving. My passenger was trying to release the belt because it became painful. I had to pull the vehicle over and assist my (adult) passenger to try to get the safety belt released. Once we were able to free the belt it would not retract back or latch properly. My passenger moved to the back seat to use the safety belt for the remainder of the drive. This jeep has also completely saturated me with gasoline and shut down a service station. The gasoline soaked my hair, face, and body. As a result through the state of vermont i received an extended warranty from mopar to relieve any concerns i may have about safety of the vehicle once the fuel system was replaced. Chrysler and mopar have charged me 100. 00 deductible to repair a faulty safety belt. It should be mandatory that chrysler repair the safety belt at no charge. Not only did it put my passenger in jeopardy, how effective are the belts in my vehicle if one is already broken after only 3. 5 years. The dealership refused to show me how much the repair cost. I am opening a case with the bbb in addition to filing this safety report. My passenger's shoulder and neck were sore as a result of this incident but no serious medical situation occurred. It could have resulted in a fatality if an accident were to occur. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ESSEX JUNCTION, VT |
| VIN pattern | 1C4RJFBG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |