| Issue ID | 1717855 |
| Internal NHTSA # | 11388362 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 11/01/21 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We were driving down the road and the car went into neutral. We were stuck on the middle of the road while we tried to get it to go back into drive. If this would have happened when we were turning out in front of a car or on a bridge it would have been really bad and more than likely caused a bad wreck. Everywhere i read says these cars a now for the shifter problem but doesn't appear to have a recall for my exact vin. We had to stop driving the car because we are scared it is going to get us in a wreck. The jeep dealer near us said that we need a new electronic shifter. It is on back order until early february. What can we do to get this replaced free of charge because this is a major safety issue and could cause horrible wrecks. We were driving down the road getting ready to turn onto and i70 on ramp when the car just went to neutral and stopped. The car was stationary for maybe a couple of minutes while we tried to get it back in gear and drive straight home. We got lucky we did t get hit by a semi truck because it is a very busy area because there are 2 truck stops that drive through there. |
| Vehicle Mileage at Failure | 129000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOONVILLE, MO |
| VIN pattern | 1C4RJFBG1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |