| Issue ID | 1672110 |
| Internal NHTSA # | 11337467 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 23/10/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission has been degrading as i drive. It started by downshifting to 3rd gear and it got stuck. Now consistently i cannot shift from 3rd to 4th gear without hard shifting and making a loud noice while in automatic, it does help changing gears while using the hand pedals and not accelerating and going slow to be able to shift to 4th gear... I've taken it to the dealer when i do oil change but they want to charge me to diagnose which is a power train and every time i take it they say there is not anything. It used to behave when cold but now even if engine is hot and driven it does the same. Sometimes even with pedals the transmission switches back to 3rd even if i am in 6th gear and does not get pass 3rd gear unless i turn the engine off and turn it back on. In addition the reverse does not work if i don't shift right away on reverse. If i leave the engine on for a few mins and don't use the reverse gear it won't let me and goes to neutral and camera goes off, so i have to turn engine off and then i can switch to reverse. Transmission is horrible. I can't switch from 3rd to 4th and i can't go reverse without having to turn car off, wife can't drive it and don't have money to pay the dealer to fix an issue that is clearly a fault at the manufacture. I've called dealership but they only are interested on charging and mentioned that they may charge me up to 5k to change my transmission... I will find an exact date, but i am giving an approximate day, it was when i was heading to court to help a family relative so i'll find out if i need to prove when exactly this started. Thank you... |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHMOND, TX |
| VIN pattern | 1C4RJEBG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |