| Issue ID | 1641052 |
| Internal NHTSA # | 11306717 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 11/07/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We started our vacation drive to florida june 9, 2019 when we got to florida june 11, 2019 we got a message that popped up on our vehicle that said service shifter. We were really upset because we just bought the vehicle on june 6, 2019. The dealership wants us to pay a $250 deductible for the issues we are having with it. This should be covered under our warranty. |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTLAND, MI |
| VIN pattern | 1C4RJFAG2ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |