| Issue ID | 1623418 |
| Internal NHTSA # | 11286583 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 03/12/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Pulled into parking spot at same time car shut down on its own- got out to go into store and pressed the remote key to lock doors, all lights flashed on vehicle-vehicle would not lock tried again-lights flashed-did not lock. Walked back to car to see what was happening-car went into run position though not running and internal lights on dash were on and push key was in run position-called aaa to tow- the tech could not find any reason why car was in run position although not running. When tech started to pull car onto flatbed it started by itself- note-with no one in the car and no remote buttons used. Was then able to drive car directly to chrysler jeep they had it for 4 days could not find any reason or codes. Released car to me. Drove it home. Next day-same issue. Used the remote lock to lock doors-lights internal and external lights flashed-car would not lock-looked at dash and again it had gone into the run position on its own, although car was not running. The push start in car said run. Called chrysler to start a case no. . Called chrysler jeep to have tech come and troubleshoot problem while issue is current along with the star techs from the manufacturer. Waiting for them now. Afraid car will shut off by itself while driving on a highway and or start running by itself while in the garage and/or public parking. Tech stated it seems to be going into neutral on its own and getting stuck. Will input further information as they continue to try to troubleshoot my jeep gc 2014. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA, MD |
| VIN pattern | 1C4RJFCG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |