| Issue ID | 1599758 |
| Internal NHTSA # | 11254573 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 09/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I took my vehicle to the dealer for service and to allow them to perform a recall to the emissions system per the notice i received. I picked up the vehicle and went to pull out into traffic and despite leaving plenty of room to accelerate, the vehicle took a very long time to move over 15 mph despite pressing the pedal harder. I ended up impeding traffic as it took so long to get moving. This slow response continued for the first 15-20 minutes and improved some, but not to normal operation. It was already late in the day, so i thought i would return to the dealer the next day to see what the problem was. The next morning, the vehicle again has very long delays from the time you depress the accelerator and the time it actually moves. It again improved once it warmed up, but still feels like it is starting in 2nd gear and has an unacceptably long delay before it moves from a stop. I feel that this is a safety issue as the vehicle now cannot merge into traffic within a reasonable amount of time. In addition, the exhaust seems to have been regenerating the dpf multiple times as you can smell the odor and feel the heat in the floor of the vehicle. I am concerned that it may be overheating the exhaust which could pose a fire risk, as well as the lack of pedal response which could cause a collision if it unexpectedly loses power upon pulling across traffic. I have a message to the dealer, but have checked the recall related forums and have found that this is a known issue with this update, and that fca has no known fix. The recall letter stated that there would be no driveability impact due to the aem update and no significant impact on fuel economy. This supposed epa emissions recall has made my vehicle unsafe and increased the amount of fuel consumed. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORLANDO, FL |
| VIN pattern | 1C4RJFJM3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |