| Issue ID | 1399909 |
| Internal NHTSA # | 11014983 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 22/06/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Everyone is complaining the shifters are defective. They are not, the computer has the ultimate control of the dodge jeep and chrysler shifters be it a knob or a one in the jeep. If the car is rolling in anyway the computer will not put the car in park. The driver can make the proper motion but the computer will decide to put the car in neutral because of the movement. There is minimal indication of the computer overriding the drivers motion. The driver then goes to turn off the car with a push button, once again the computer decides the car is in neutral so the will not turn the car off essentially making the push button inoperable. The reason for the accidents is because people make the movement with the car rolling and then the computer overrides the driver and then over rides the second time with turning the car off. People get out of the car expecting the car to be off and after partially stepping out or partially stepping out discover the car is still running and if there is any kind of an incline... Literally running away and they chase the car. I had this happen to me but my son realized the car was running. I told the dealer they said i made a mistake i said no i didn't and then was on a mission. On the recall notice the last line state that the car will not go into park if the car is going above a certain speed that is the same a slight roll. I have told the dealer about i have make a call to chrysler but no one could listen. Think about it the fix was for the computer to put the car in park if the door opens without driver input. The computer can slam on the brakes if a leaf blow infront of one of the front sensors and i almost got rear ended on that one. These vehicles and the computer programming have taken vital functions away from the driver but they didn't explain that to me when i bought the car! That is why dodge trucks do the samething |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONDON ONTARIO CANADA, MI |
| VIN pattern | 1C4RJFJM8ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |