| Issue ID | 1350442 |
| Internal NHTSA # | 10946624 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 19/01/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I backed my 2014 jeep grand cherokee out of the garage to a position about 3' in outside of the garage door. I put it in park, turned off the engine and got out of the car, closed the door and went back into the garage to get an extension ladder. I carried the ladder around behind the jeep and put it on my roof rack on the passenger side. I walked back behind the jeep and into the garage again to get a step stool and some bungee cords to attach the ladder and went around the jeep again. I finished securing the ladder to the rack and opened the passenger side rear door to put the step stool in the foot well in the back seat. Just at that moment the car started spontaneously rolling backward down the slight incline. I grabbed onto the door frame and braced to try to stop it, but the car was too heavy and it just kept going. So i slammed the rear door, opened the front passenger door and dove into the car. I managed to get my left foot onto the brake pedal and it brought the car to a stop. When i took stock of what had just happened, i found myself with my left foot on the brake, and my right foot on the dashboard in front of the passenger seat. I got the emergency brake set. Fortunately, the car didn't hit anything or anybody as it rolled backward. This vehicle already had the recall installed to fix the shift lever problem. I now believe the problem is not with the shift lever. I had only shifted from park to reverse to park and the software had 3 opportunities to set it to park: 1) when i pushed the shifter into park, 2) when i turned off the car, and 3) when i got out of the car. This seems like a problem with the transmission - where the transmission got set into neutral and the software did not know where it was set. |
| Vehicle Mileage at Failure | 18875 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLOUDCROFT, NM |
| VIN pattern | 1C4RJFBM9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |