| Issue ID | 1331275 |
| Internal NHTSA # | 10920602 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/11/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train) and was unable to determine when the vehicle would be repaired for months. The dealer and the manufacturer did not disclose when the parts and remedy would become available for the recall repair. In addition, the gear shifted into park while the vehicle was in motion, and the instrument cluster warning indicators and gauges flickered. The "service four wheel drive" warning indicator flashed as the failure progressed. The contact was pulling off the road when the gear shifted into park, causing skid marks and the brakes applied without warning. The shifter and start button went into a lock mode and the vehicle was unable to be driven. The manufacturer provided no repair solution. The approximate failure mileage was 24. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 24 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAUREL, MD |
| VIN pattern | KMHWF35H64AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |